Global HR Shared Services Delivery
ResMed has been focusing on technology enablement, optimisation and value creation within their HR shared services team. Sash has implemented a global service management solution which will begin to collect data and provide targeted insights on what his customer wants and needs.
- Exploring the hybrid approach of a service hub and virtual shared service,
- the roadmap of implementation of his new systems and measuring the benefit in a relevant way for shared service
- how to improve the shared service, with the customer in mind.