Sarah DicksonHead of HR Shared Services
3:30 PM Changing Operating Model, Improving Processes and Shifting Behaviours when Transforming to a More Connected way of Working
This session will focus on the strategy and learnings from setting up shared services. This a huge change for a business that is used to working with geographically spread HR team, with HR generalists in each regional office. This review was driven by the need to improve consistency of services for the mobile workforce. It will highlight the vision, process harmonization and change management.
- Managing the shift from localized to centralized HR: Changing behaviours and breaking old patterns
- Reviewing process governance and focusing on process harmonization