Head of Operational Efficiency
ME Bank has run a very successful RPA pilot, managing to reduce their home loan statement request processing times down from 3 days to under 2 minutes. ME Bank has proved the PoC and pilot and are effectively rolling out RPA across about 300 processes while facing the challenge of scalability & coordination across the organisation.
- Understanding Prithesh’s initial strategy for the pilot and PoC and how he implemented it
- Exploring how Prithesh measured and proved ROI on around 300 automated processes
- Exploring how Prithesh is looking to scale up automation organisation wide through centralising RPA strategy and learning from the initial success