12 - 13 June, 2019 | Pullman Melbourne Albert Park, Melbourne, VIC

Michelle Hannan-Brown


Manager Process Engineering
Westpac New Zealand


1:40 PM Harnessing Intelligent Automation: Moving From Concept to Scale and Navigating the Associated Challenges

This session will explore the scope of IA in SSO.
  • The technology is proven, proof of concepts completed – what’s the next major hurdle?
  • How to bring the technology to scale: Buy vs. build – what is the decision tree? Is it a binary choice or is there a hybrid approach?
  • What is your data strategy and how does it enable your IA strategy?
  • What are the geopolitical, social and ethical considerations of automation?

9:30 AM Piloting a Low Risk, Low Cost Robotic Process Automation Project

Robotic Process Automation is gaining a foothold in the back office. A growing number of business are looking to automate processes as an alternative to outsourcing and offshoring – with a view of streamlining and increasing value added. This workshop will investigate how businesses can pilot a low risk project before they decide to roll it out.

Learning Objectives:
  • Selecting a process to automate: Something repetitive
  • Understanding how to apply RPA to the process
  • Deciding to work with a solution provider or to go in house
  • Strategies to maximise value: The benefits of an audit paper trail and time saving
  • Preparing the staff for the changes involved
  • Capturing ROI and planning ahead


Check out the incredible speaker line-up to see who will be joining Michelle.

Download The Latest Agenda