Karma AudenDirector, Finance and Business Services
University of Canberra
This session focuses on getting the transformation right from the beginning by taking the time necessary to understand team members’ goals and how they can align to the goals of the organisation.
It will highlight the design and planned transition to a new shared services model that enhances people capability and internal connectivity, supporting a path to a more automated and client-focused environment.
Through reviewing the University’s journey so far, this session will explore:
- How the work of finance is changing, and how this impacts service delivery models
- Skills our people will need to build into the future
- The design process for developing a new shared services model