13 - 14 June, 2018 | Melbourne, Australia

John Hubby

Deputy Secretary, Corporate Services
Department of Family and Community Services


4:00 PM Re-Engineering Processes and Implementing Fit for Purpose Design in Light of Significant Organisational Change


The Department of Family and Community Services it going through significant structural changes, going from 21,000 to 7,000 employees. This has also impacted the Corporate Services team. As a result the team has had to adapt to ensure that it continues offer high quality and consistent services across its portfolio of Finance, IT and HR. Part of this has involved embracing business partnering, outsourcing and self service. The changes have called for a re-evaluation of processes with the Department using co-design and adopting new performance measures. This session will discuss:
-          Establishing a holistic view of the organization, shared services and end-to-end processes
-          Applying co-design principles to adapt processes to the structural changes
-          Rethinking and refreshing governance


Check out the incredible speaker line-up to see who will be joining John.

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