12 - 13 June, 2019 | Pullman Melbourne Albert Park, Melbourne, VIC

Joe Guerrini


Shared Services Manager
University of Southern Queensland


12:20 PM Benefit Realisation: Centralising Your Shared Service to Reduce Locations by 75% and Drive Performance

Joe explores the implementation of his shared service with his team over the last 10 years from new beginnings to an evolved mature service and how they constantly do more with less. He also discusses how to prove a benefit over competitors in cost, efficiency and customer service.

  • Prove the business case to continue evolution and transformation
  • Realise a cost saving with effective measurements of workload and resourcing
  • Explore how to measure benefits in efficiency and customer service from centralising services


Check out the incredible speaker line-up to see who will be joining Joe.

Download The Latest Agenda