Executive Director, HR Shared Services
Pricing, Sales, Marketing, Treasury, Risk; there are a wealth of innovative activities being integrated into shared service centers. By expanding the suite of services you are increasing value add and improving the scope of your data. This session examines a few of the most innovative service catalogues around and looks at:
- Identifying activities that can be added to your suite of services with minimal disruption to stakeholders
- Service-depth: What is actually being provided?
- Identifying next steps: What new activities can benefit from a SSC environment?