Head of Human Resources Shared Services
12:20 PM Getting Ready to Deploy Automation: Utilising Process Mapping to Ensure a Successful RPA Roll Out
Brett is passionate about what he calls dysfunctional HR. He defines this as the idea that just because you implement an HR system or automation, it doesn’t mean all of your problems are automatically fixed! Understand how to effectively map your processes and optimise them to be ready to roll out automation where needed.
- Defining your processes clearly and understand the direction of your shared service
- Identifying which processes to optimise, and which to implement automation
- Maximise the impact of automation with forethought and detailed planning and ensure your user experience wont be impacted