Head of Business Development Operations and Strategic Projects,
King and Wood Mallesons
One of the biggest challenges to overcome in regards to process excellence is push back from your people. This session looks to solve this challenge to help employees understand the importance of the processes they are following and how to enforce procedure.
- Embedding an understanding of how important following the process is to the value of shared service, productivity and cost savings
- Instilling a culture of process excellence and transformation from the start in the minds of your people
- Ensuring employees and executives know that people are the key to successful process optimisation