Robotic Process Automation and Operational Excellence
12:55 PM Three Elements to Consider when Implementing a Governance Framework for RPA to Improve the Quality of Bots
Governance is rarely done well reactively; a framework should be put in place before any deployment begins. In this session, Adrian Iaiza from TAL Australia explains step by step the tried and true framework that can be applied to control your IA and minimise risk.
- Creating incident management frameworks when IA is impacted by unforeseen changes, and assessing impact of business operations if the robot is down
- Learning how risk management techniques need to evolve with a digital workforce
- Considering factors such as auditing in a digital environment, disruption management and reassessing rule sets.