In lead up to SSOW 2019, we exclusively released a selection of past presentations from our 2018 event! Get your copy containing 90+ pages of insight from Telstra, QLD Shared Services, University of Western Sydney, eHealth Queensland, and Mirvac.
The Evolution of ANZ Shared Services: trends in operating model, outsourcing, service offerings, IA & talent management
This interactive report showcases the different strategies, goals, and challenges faced by Shared Services of various maturity levels in ANZ. Key takeaways include:
- Although the multifunctional operating model is the most popular across all maturity levels, the functional services differ along the maturity curve.
- Outsourcing is still significant for SSCs that are just starting up, but less so for mature centres.
- Majority of SSCs are still starting out in their IA journey and have a positive experience thus far.
- Less mature SSCs are focusing more on leadership skills, while mature SSCs are looking into attracting and retaining innovative talent.
Deploying and Maturing Shared Services in Higher Education: Driving cost savings and operational efficiency
Ahead of the 22nd Australasian Shared Services and Outsourcing Week 2019 we explore the strategies harnessed by two Australian universities – the University of Southern Queensland, and Western Sydney University – that helped them transform their shared services and allowed them to drive cost savings and operational efficiency.
Didn't get a chance to attend SSOW in 2018? Or just want to review some of the highlights and recap what went down at the event? The post show report from the 2018 Shared Services & Outsourcing Week has just been released. Make sure you get your copy to see who attended, testimonials, attendee top projects in 2018, onsite polls, industry partners and plans for 2019!
With over 120,000 members, the Shared Services & Outsourcing Network (SSON) is the largest and most established community of shared services and outsourcing professionals in the world.