BUSINESS SERVICES REPOSITIONED:
VALUE, PURPOSE & GROWTH-LED TRANSFORMATION
14th – 16th May 2024
| Pullman Albert Park, VIC
eBooks
eBook: 10 Analytical Techniques to Improve Business Processes
Organisations invest a lot of time and effort in mapping business processes, however rarely is process analysis approached with the same rigor.
Optimum business improvement is a product of process analysis, not of process mapping alone.
Download this eBook from PRIME BPM to learn the 10 key analytical techniques to achieve all your business improvement goals. To learn more about PRIME BPM, click here
eBook: Top 15 Process Attributes for Optimum Process Analysis
Learn about these Top 15 process attributes that will help you undertake proper and accurate process analysis to identify inefficiencies. To learn more about PRIME BPM, click here
eBook: Improve Productivity and Agility with PRIME
Being agile will help you respond swiftly to global political and economical changes, where being productive will make you profitable and efficient while addressing these changes.
Learn how to be productive and agile to beat the competition and drive the customer and employee satisfaction in this eBook from PRIME BPM. To learn more about PRIME BPM, click here
ebook: The Evolution of ANZ Shared Services: trends in operating model, outsourcing, service offerings, IA & talent management
This interactive
report showcases the different strategies, goals, and challenges faced by
Shared Services of various maturity levels in ANZ. Key takeaways include:
- Although the multifunctional operating
model is the most popular across all maturity levels, the functional
services differ along the maturity curve.
- Outsourcing is still significant for SSCs
that are just starting up, but less so for mature centres.
- Majority of SSCs are still starting out in
their IA journey and have a positive experience thus far.
- Less mature SSCs are focusing more on
leadership skills, while mature SSCs are looking into attracting and
retaining innovative talent.
SAP Concur: Foresight 2021
There’s never been a more critical time to see business spend.
