Calling on Your SSO for Insight: How Telstra is Dialing Into the Future of Finance by Becoming a Global SS and Implementing RPA
Telstra established a global finance services group in April, with a broad range of Shared Service functions including billing, credit risk management, fraud, revenue assurance, all rolled into international functions. With 2.5k people already in the Global Shared Service, the opportunities are growing beyond finance, and helping realise Telstra’s long-term vision.
In this presentation from SSOW Australia 2017, Max Miller GM, Strategy at Telstra Global Financial Services, answers the key question: How do you take a global finance services group and become a global business services group?
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