Unleashing the Power of Support Functions and People to Enhance Customer Value and Experience!

How do you define value?

This was the question on everyone’s minds at the 21st Shared Services and Outsourcing Week 2018. In the age of digital disruption, it is important to recognise what value means for your customer and business.

What’s Next?

2019’s agenda looks to the future, benchmarking off the USA, Europe and Asia to transform the back office. We explore the true value of technology and how we can navigate it to continue the SSO life-cycle. The agenda is a fully customisable journey, and will focus on how the back office can add value to organisations through providing customer service, data analytics, business partnering and advisory services.

50+

Expert Speakers

25+

Case Studies

10+

Streams

4

Workshops and Site Tours

#1

World’s Leading SS&O Event

Expert Content

Shared Services & Outsourcing Week 2018 Post Show Report

Didn't get a chance to attend SSOW in 2018? Or just want to review some of the highlights and recap what went down at the event? ...

DOWNLOAD

Business Case - Shared Services & Outsourcing Week 2019

The Shared Services & Outsourcing Week is Australia’s largest gathering of Shared Services and outsourcing professionals from backgrounds...

DOWNLOAD

The Evolution of ANZ Shared Services: trends in operating model, outsourcing, service offerings, IA & talent management

This interactive report showcases the different strategies, goals, and challenges faced by Shared Services of various maturity levels in ANZ. ...

DOWNLOAD

Our Inspiring Speakers

view all speakers

What Our Attendees Had to Say...

Our Industry Partners

Stream Speaking Partner
Stream Speaking Partner
Event Partner
Event Partner
Event Partner
Event Partner
Event Partner
Event Partner
Exhibitors
Exhibitors
Exhibitors
Exhibitors
Exhibitors
Meetings Partner
Roundtable Sponsor
Media Partners