The Evolution of Shared Services: Unlocking Potential through Automation, Outsourcing, Effective Leadership and Centralisation 

SSO never stands still. Internal factors are always driving change – new leaders, strategy, direction, processes and people. Also, the speed at which external factors are shifting continues to increase. You always need to be evaluating your model and revisiting your delivery strategies.

SSOW returns with its 21st edition, heralding a new era of Shared Services. Emerging Technologies continue to provide untapped opportunities for cost savings and efficiencies. At the same time, SSO still struggles with age old challenges of resistance to change, addressing skills and capability shifts, stakeholder engagement and the outsourcing vs. automation dilemma.  The 2018 program is being developed with the view of providing Shared Services professionals with fresh new perspective on technology lead innovation but will discuss fundamental challenges with a refresher on addressing the ongoing challenges of leading transformation.

2018 is an exciting year for Shared Service professionals, as you look into expanding your suite of services, unleashing the power of your data and analytics, reinventing your workforce and boosting your leadership capability.

The 21st Annual Shared Services and Outsourcing Week will highlight cross functional case studies from different maturity levels. It aims to  capitalise on the shared expertise and experience to push the frontiers of excellence and fuel the journey up the value curve. Key highlights include:

-          The Future Workforce

-          Outsourcing

-          Automation

-          Data Analytics

-          Leadership and Change Management

SSOW provides you with a unique opportunity to benchmark yourself with other organisations and set a future strategy.

We look forward to meeting you in Melbourne in June.

Be the first to view the draft agenda for SSOW 2018 now!

View 2018 Draft Agenda

360 Highlights from SSOW 2016!

Check out Australasia's Shared Services and Outsourcing Week 2016 in 360 video footage. For a more interactive viewing experience, view this video via your smartphone by visiting www.sharedservicesweek.com.au or search #360sharedservices on Facebook to find our post.

View 2018 Latest Agenda

2017 Speakers Include

View 2017 Speakers

Sponsors & Exhibitors
Automation Anywhere
Sponsors & Exhibitors
EdgeVerve
Sponsors & Exhibitors
ISG
Sponsors & Exhibitors
MDeC
Sponsors & Exhibitors
Mindfields
Sponsors & Exhibitors
WNS
Sponsors & Exhibitors
WorkFusion
Sponsors & Exhibitors
BlackLine Systems
Sponsors & Exhibitors
EY
Sponsors & Exhibitors
Partners in Performance
Sponsors & Exhibitors
ServiceNow
Sponsors & Exhibitors
Tata Consultancy Services
Sponsors & Exhibitors
Thomson Reuters
Sponsors & Exhibitors
UiPath
Sponsors & Exhibitors
Trintech
Sponsors & Exhibitors
Basware
Sponsors & Exhibitors
CiGen
Sponsors & Exhibitors
Concur
Sponsors & Exhibitors
Hexaware
Sponsors & Exhibitors
More4Apps
Sponsors & Exhibitors
Promapp Solutions Limited
Sponsors & Exhibitors
RGP
Sponsors & Exhibitors
Satori Group
Sponsors & Exhibitors
Top Image Systems
Media Partners
Shared Services & Outsourcing Network