The 2010 Speaker Faculty includes:
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Charles Gray
Division Director Financial Services
Macquarie (Task Force Member)
Scott Barnett
Head of Shared Services
Westpac (Task Force Member)
Herman Kleynhans
VP HR Systems and Services
BHP (Task Force Member)
Neil Morrice
Independent Shared Services Practitioner
Suzanne Young
Executive Manager Shared Services & CPO
Qantas Airways Limited (Task Force Member)
Scott Singer
CPO
Rio Tinto (Task Force Member)
Martin Fahy
CEO
Finsia (G8 Chairman)
John Taya
Director HR
Main Road State Government
Joseph Soalheira
SSON Advisory Board Member
Michael Zouroudis
VP Shared Services
ABB
Rebecca Jennings
Operations Manager
Australia Post
Krist Davood
Group CIO
Schiavello Group
Asheesh Mehra
Head of BPO APAC
Infosys
Charles Reis
General Manager Shared Business Services
MMG Minerals & Metals Group
Ganesh Kashyap
Director
Dowling Consulting
Guy Nicholson
GM Shared Services
Department of Primary Industries
Cesare Callioni
Chief Business Strategy Officer at Shared Service Agency
Quensland Government
David Fincher
Partner
Ernst & Young (G8 panelist)
Cara Morton
Managing Director – APAC Finance & Performance Management
Accenture (G8 panelist)
Richard McLean
CFO, SAP
ANZ (G8 panelist)
Allen Lee
Director of Technical Support
BMC
Brendan Wright
Director Shared Services
Oracle (G8 panelist)
Donal Graham
Asia Pacific Leader for Shared Services
Deloite (G8 panelist)
Matt Easdown
Chief Financial Officer
University of Canberra
Steve Kranes
Partner, Shared Services & Outsourcing Practice
PWC (G8 panelist)
Dominic McHugh
Vice President
Managed Business Process Services (MBPS) ANZ (G8 panelist)
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James Hunter
Partner, National Lead for Shared Services & Sourcing
KPMG (G8 panelist)
Les Dingley
General Manager Business Performance
Hydro Tasmania
Alison Harop
Divisional Director Global Financial Services
Macquarie
Andrew Crawford
Head of Operational Risk & Compliance
Westpac
George Robinson
Head of Finance, Operations & Technology, Global Consumer Group
Citigroup Australia
Brian Roche
Executive Director
Shared Services WA (2010 Excellence Awards Judge)
Scott Deane
Group GM Sales
Stellar
Ruth Bryan
Head of HR Shared Services
BAE Systems Australia
Simon Lynch
Executive Manager Research Support Services
CSIRO
Neil Padley
GM of Corporate HR and Shared Services
Air New Zealand
Peter Nevin
Executive GM Business Processes
Sedgman
Gordon Caris
CIO
Department of Primary Industries
Sarma Rajaraman
CIO
Genworth Financial
Gaye Haug
Global Head – Remuneration & Rewards Services
Shared Services ANZ
Peter Barta
CEO
Everest Group Australasia
Zachery Misko
Kelly OCG
Keith Robbins
Managing Director, Asia-Pacific Practice Leader
The Hackett Group
Virginia Walker
GM Business Management
Commonwealth Bank of Australia
Peter McClelland
SVP Finance & Administration
Luxotica Group
Karyn Wilson
Corporate Services Manager
Visy Industries
Puneet Chandra
Global Head and Vice President, Corporate Business Services
Wipro
Mark Leigh
CFO
Hudson Australia & New Zealand
Niranjan Deodhar
VP
Genpact
Keith Grieves
Director e-Business Solutions
COMPUTERSHARE
Mark Leigh
CFO
Hudson Australia & New Zealand
Vijay Damle
Head – Horizontals BPO Delivery
TCS
Michael Pyliotis
Sales Manager
Basware Australia Pty Ltd
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Charles Gray
Division Director Financial Services
Macquarie (Task Force Member)
Charles has been working in the Finance industry for over 20 years, and has spent over 5 years with Macquarie Group in a variety of senior Finance roles. He was appointed the position of Head of Global Finance Services in December 2008.
Prior to joining Macquarie in 2004, Charles worked for Westpac Bank. In 2003 Charles relocated from the UK to Australia. Whilst working in the UK, Charles held several senior finance roles at Norwich Union Insurance PLC where he was Head of Capital Management and P&O where he was Group Financial Controller.
Global Finance Services was formed in November 2006 as a strategic Finance initiative with the goal of achieving greater scalability in service delivery to support Macquarie’s growth, and now has over 230 staff operating out of locations in Sydney and Gurgaon. In his current role of Head of Global Finance Services, Charles is focused on building the scale, breadth and depth of the service offering in order to increase the range of high value, cost effective services offered.
Scott Barnett
Head of Shared Services
Westpac (Task Force Member)
Scott has been with The Westpac Group for 6 years in a variety of operational and project leadership roles. Currently as Head of Shared Services for Group Operations, Scott is responsible for delivering thought-leadership and best-practice execution across a range of operations management functions including: reporting and analytics, workforce management, quality management, knowledge management, vendor management and business process re-engineering.
Prior to Westpac, Scott spent 7 years in management consulting with Arthur Andersen, KPMG and BearingPoint. Focussed on leading large-scale system implementations and business transformation projects, Scott worked across Australia, Asia and Europe in the Financial Services, Media and Manufacturing industries.
Scott has a PhD in Telecommunications Engineering and first-class honours degree in Computer Engineering. Scott is passionate about delivering material change to organisational performance through a combination of disciplines across operations management, project management, business analysis, process re-engineering and change management.
Neil Morrice
Independent Shared Services Practitioner
Neil has been working in the Financial Services industry for more than 15 years covering a range of Business and Finance roles. A qualified Chartered Accountant, he joined National Australia Bank in 1993.
In his most recent role Neil led a team of over 170 Finance professionals in the Australian Bank (‘formerly known as Finance Shared Service Centre’) through a significant transformation journey to become more customer centric, leveraging BPO capability to redefine the way they work.
Neil’s current role is around managing the service delivery from the outsourced Finance function which includes maximizing the relationship, driving continuous improvement and identifying opportunities to leverage this capability across the broader NAB Group.
Joseph Soalheira
SSON Advisory Board Member
Joseph has over 12 years Leadership in Shared Services Management, including extensive experience in the design, roll out and management of Shared Services initiatives in the Local Government and Telecommunications sectors, in Finance, Procurement and HR Management.
Joseph is a member of the Advisory Board of Shared Services & Outsourcing Network, a frequent Speaker at Shared Service Conferences and Executive Seminars, both in Australia and Overseas, and participates with written articles in several journals.
In 2005, Joseph received the "Most Admired Leader of Shared Services Organizations Award” from the SSON, based in New York, for being outstanding in this field. He is a Fellow CPA and is currently undertaking a PhD in Shared Services.
In his current role at Brisbane City Council, in the Corporate Strategy Office, CEO’s Office, Joseph specialises in organisational and business reviews, process & efficiency improvements and change management across all functions and service delivery areas with a view to delivering efficiency dividends.
Rebecca Jennings
Operations Manager
Australia Post
After Rebecca Jennings commenced her career in chartered accounting she moved to ANZ Bank and then to Australia Post. Rebecca began with Australia Post’s Shared Services Division (SSD) in 2001 as the Finance Manager and took up the reins of her current position as Operations Manager in 2005. SSD was established in 1999 to centralise the provision of transactional and administrative services for Australia Post. The objective was to eliminate duplication, establish consistent national processes and procedures, and to realise the financial benefits of consolidation and consistency. Today SSD provides a comprehensive range of services to divisions and subsidiaries of Post.
Asheesh Mehra
Head of BPO APAC
Infosys
Asheesh Mehra, Head of Infosys BPO APAC, brings more than 10 years of experience in the business process outsourcing industry. His focus is assisting global organisations across Europe, North America and Asia Pacific to choose processes to outsource, implement governance models, measure the impact and drive the performance of their outsourcing relationships.
Charles Reis
General Manager Shared Business Services
MMG Minerals & Metals Group
Charles Reis is the General Manager of Shared Business Services for MMG Limited, a subsidiary of Fortune Global 500 company China Minmetals. He is a former Deputy Secretary for the Department of Treasury & Finance, and previously General Manager of Shared Services at WMC Resources, a subsidiary of BHP Billiton. Charles has worked in senior corporate and shared service leadership roles for over a decade and is a former winner of Best Mature Shared Service for Asia Pacific.
Recent work:
“Because MMG is a new mining company formed in June 2009, our first priority has been to cement shared services as one of the foundation programs to support our Business Excellence strategy. We have a suite of excellent mining assets, but to extract the best value we need to ensure our shared business processes are both sustainable and scalable. To do this well, we must learn to view our services through the lens of our customers.” Charles Reis, General Manager Shared Business Services, MMG
Ganesh Kashyap
Director
Dowling Consulting
Ganesh is a director of Dowling Consulting, who are leaders in shared services performance improvement.
Ganesh’s expertise lies in helping large organisations turn corporate strategies into ‘on-the-ground’ implementations that deliver pragmatic, measurable results. He has successfully led enterprise wide ‘turn-around’ initiatives within large, global organisations. Often sponsored by the client CEO and executive committee, these initiatives have always aimed at significant improvement in performance through a combination of service-model, business-process, organisational culture and systems change.
He has served as an adviser to industrial, government and financial services organisations in Australia, New Zealand, Hong Kong, Malaysia, Belgium and the Netherlands.
Guy Nicholson
GM Shared Services
Department of Primary Industries
Post Graduate Qualification – Master of Business Administration – La Trobe University.
Career of over 30 years in the Victorian Public Service, in number of agencies, background in Corporate Finance, and senior management roles. The past 5 years as General Manager of Shared Business Services.
Shared Business Services provides Financial and HR/payroll systems and services to 5 government agencies with approximately 7,000 paid staff, with around 2,500 users per day.
Cesare Callioni
Chief Business Strategy Officer at Shared Service Agency
Quensland Government
Cesare is the Executive Director Business Process Reform for the Shared Service Agency (SSA) in Queensland. With around 1600 staff the SSA is one of the largest shared service providers in Australia.
Cesare has worked in a number of agencies including Treasury, Housing, Primary Industries, Families, Child Safety and Public Works and has also spent time with Telstra and Westpac. He has held various senior corporate positions including the roles of chief financial officer, chief information officer and chief strategy officer.
Cesare holds a Bachelor of Business in Public Administration, is an Executive Fellow of the Australia and New Zealand School of Government and a member of the Australian Institute of Corporate Directors.
In line with Cesare’s passion for corporate services, his current major challenge is the ongoing transformation of the SSA into a successful business that delivers on the Government's vision for shared services in Queensland.
David Fincher
Partner
Ernst & Young (G8 panelist)
David Fincher is a Partner in the Advisory practice of Ernst & Young. He has over twenty years finance including eighteen years consulting experience in Europe, the US and Asia Pacific covering finance strategy, shared services, finance organisation design, performance management, costing, process design and finance systems across all industries. He specialises in consulting to CFOs on the changing role of finance and how finance can best support decision making in large organisations.
His Australian clients include Qantas, Wesfarmers, British American Tobacco, Coca-Cola Amatil, Foster’s, Boral, CSC, Railcorp, Country Energy, Energy Australia, NSW Department of Health, Tabcorp, MLC and Macquarie Bank. His US and European clients included Roche, LloydsTSB, Nike, Universal, Disney, Avery Dennison, UK Ministry of Defence and the UK National Health Service.
Peter Barta
CEO
Everest Group Australasia
Peter Barta is CEO at Everest Group Asia Pacific. For over 20 years his extensive commercial expertise has served the strategic interests of world-leading organizations in over a dozen countries – in sectors as diverse as financial services, energy, resources, manufacturing and distribution, government, transportation and telecommunications.
Before Everest, Mr. Barta completed a successful international executive career with EDS culminating as Chief Financial Officer for Australia / New Zealand. During his 11 years at EDS he also served as Director of Sales for Australia and, as Director of New Business for Asia Pacific, established and led the new business planning function as a shared service supporting 12 countries.
Earlier in his career Mr. Barta was a Finance Executive in the resources sector, and a public accountant and auditor.
A Chartered Accountant, he has an Honours Accounting degree from the University of South Africa and completed the Senior Executive Program at London Business School.
Richard McLean
CFO, SAP
ANZ (G8 panelist)
Richard is currently the Chief Financial Officer of SAP Australia and New Zealand, leading an organization of approximately 40 staff across Core Finance, Legal & Contracts, Facilities, Purchasing and IT. Before joining SAP in May 2008, Richard held a number of senior Finance positions in the APJ IT sector, initially with Peoplesoft and more recently, Microsoft, where he was responsible for the transition of the ANZ Finance organization to a BPO outsourced model based in India. Richard was born in Belfast, Northern Ireland, and studied in Dundee, Scotland. He then spent 12 years working in the UK in the Investment Banking (Merrill Lynch) and the Automotive (Unipart) industries, before relocating to Australia in 2003.
Krist Davood
Group CIO
Schiavello Group
As Group CIO of Schiavello, Krist’s role focuses on all parts of Information Technology including networks, infrastructure and applications.
He brings with him over 20 years of IT experience in manufacturing, construction, utilities and telecommunications industries in Asia, Europe and Australia. He possesses strong skills in product management, delivery credentials and strategic planning.
Steve Kranes
Partner, Shared Services & Outsourcing Practice
PWC (G8 panelist)
Steve leads the PwC Shared Services and Outsourcing Consulting practice in Australia and is a member of PwC’s Global Shared Services and Outsourcing Advisory Board. He has 22 years of experience as a consultant to Senior Executives of major national and multi-national organisations in Europe, the US and Australia/New Zealand focusing on execution of large scale transformation programs, including privatisation, merger integration, cost reduction, shared services/outsourcing and off-shoring.
Dominic McHugh
Vice President
Managed Business Process Services (MBPS) ANZ (G8 panelist)
Dominic McHugh is the Vice President of IBM’s Managed Business Process Services in Australia and New Zealand. In this role, Dominic is responsible for all business process solutions, including business transformation outsourcing (BTO), business process outsourcing (BPO) and business process services.
Dominic brings significant sales and management experience to the role, as well as broad industry experience in both the Financial Services and Communications Sectors.
Dominic is a seasoned IT services executive with 22 years experience across IBM’s business, including over 15 years in Global Technology Services. He has most recently been on assignment in Zurich, Switzerland in the role of Strategic Outsourcing Base Growth Leader and Large Deal Executive for GTS in Northeast Europe.
Prior to taking on the position of VP MBPS in October 2008, Dominic held a number of senior executive positions across IBM’s international operations including:
- Client Solutions Executive, IBM GTS NE Europe
- Strategic Outsourcing Director, IBM GTS, Australia
- IBM SO and eBusiness Hosting Sales Leader – IBM Asia Pacific
- IBM GTS Financial Services Sector Leader, Australia/NZ
- IBM GTS Client Solutions Executive, Telstra Account
- IBM GTS Communications and Utilities Sector Leader, Australia/NZ
- IBM GTS Small and Medium Business Services Sales Leader
Dominic was born in Scotland and holds an MA from the University of Glasgow in Economics and Pure Mathematics.
James Hunter
Partner, National Lead for Shared Services & Sourcing
KPMG (G8 panelist)
James has 20 years of Industry experience and 8 years of professional services experience within Australia, as well as Regionally and Globally.
James has led complex business transformation programs, both within Australia as well as across SE Asia, China, Japan and globally. His key areas of expertise include strategic business planning & implementation, aligning and focusing successful leadership teams across matrix / disparate organisations, true business transformation (as opposed to incremental change), business development from go to market, effective leads qualification, propose & negotiation to close processes; supply chain and operations management within and across geographies, procurement effectiveness across S2C (Source to contract effectiveness) & PTP (Procure to pay efficiencies), and procurement governance models, business process and global outsourcing.
James leads the KPMG Australian Sourcing Practice, and has been responsible for shared services reviews and implementations, international business process outsourcing operations and the 6 Stage Outsourcing strategy through selection of an ESP to Service Management & CIP (Continuous Improvement Programs). One of these major programs was in RailCorp [2008-09] where corporate services functions in over 45 Divisions were assessed, efficiencies identified, and new TOM [Target Operating Model] finalised at both macro and micro organisational design levels. The significant cost savings, elimination of duplication and reduction in non-value add processes and functions were integrated into a prioritised implementation reform program.
James led a $1.8B post merger integration program and oversaw the delivery of synergy benefits across 24 functional streams. The greatest success, however, for the effective integration and cultural transformation of the two cultures and collaborative end to end process simplification and technology implementation program.
James has led over forty significant strategic procurement projects over the last decade – including as national head of an ASX50 company. They have ranged from 6 week diagnostics to 3 years transformations. They have included work in BHP / BHPB, ANZ, NAB, IAG / CGU, ETSA, Powercor, Origin Energy, AGL, Integral Energy, Country Energy, EnergyAustralia, CBA, AMP, WBC, Diageo, Holcim, Syngenta, TOPS, Fonterra, China Light & Power, NSW Local Councils, NSW Government, Defence, Victorian Government, Department of Defence, AJLucas, Grocon & Asics. James has advised Boards on major Global procurement integration programmes, and sustainable cost optimisation programs.
James has led several Australian corporate transformations, where success was reliant on a combination of consistent and visible executive alignment, parallel financial and operational objectives, immediate improvements which were integrated into 18-24 month functional, capability, commercial, process and technology roadmaps.
Les Dingley
General Manager Business Performance
Hydro Tasmania
Hydro Tasmania generates a significant proportion of Australia’s renewable energy through its Tasmanian based hydro operations and through its joint venture interest in Roaring 40s.
Simon’s role with the Business Performance team is to guide the transformation of the business to meet the substantial challenges and opportunities for the business associated with climate change and future energy supply across Australia. This involves strategic, cultural, process and systems changes to the way the business operates.
Simon has been with Hydro Tasmania for 18 years initially in the water resources management, hydro production management then latterly in asset management and establishing the derivative and spot trading team in preparation for Hydro Tasmania’s entry in to the National Electricity market through the connection of the Basslink cable between Tasmania and the mainland.
Simon’s role latterly has been about organisational change and development of human capital in the organisation.
Prior to joining Hydro Tasmania Simon was involved in water resource management consulting in Southern Africa, South East Asia and Australia.
George Robinson
Head of Finance, Operations & Technology, Global Consumer Group
Citigroup Australia
Currently manage the financial controls for a customer focused Operations & Technology unit supporting the Global Consumer Group (GCG) including Credit Cards, Retail Banking, Mortgages and Wealth product lines. Manage an annual A$100,000,000 budget in addition to supporting all new business initiatives across the consumer business and related back office functions. Direct internal project expenditure proposal process with regular balance sheet reviews. Manage a team of 9 professionals.
Brian Roche
Executive Director
Shared Services WA (2010 Excellence Awards Judge)
Brian Roche has had over 20 years experience in strategic corporate services in Local, and State Government as well as in the private sector including over ten years with Coles Myer. Brian joined the Department of Treasury and Finance in 2004 as the head of Corporate Services. He is now the Executive Director, Shared Services. Prior to this appointment Brian headed up Corporate Services for the Department of Commerce and the Commissioner of Workplace Agreements. Brian has had responsibility for the WA shared services reform program since Government in January 2007 transferred accountability for the then Office of Shared Services to the Department of Treasury and Finance.
Brian enjoys the opportunity to lead this large and complex reform program and is very keen to continue the challenge of delivering the original outcomes sought by the Government.
Scott Deane
Group GM Sales
Stellar
Scott Deane was the original founder of ALC IT Solutions (acquired by Stellar in May 2006 and incorporated as Stellar Business Process Solutions) and was responsible for oversight of development of the fileWise® document workflow system and its successful implementation into numerous large, blue chip Australian companies. He has over 20 years experience in providing solutions to organisations looking to streamline their business processes and take advantage of technology innovations. Scott is currently involved in helping to develop a new quality monitoring service for Stellar and their customers in Australia based around taking a 'voice of the customer' view of the customer/agent interaction.
Peter Nevin
Executive GM Business Processes
Sedgman
Peter Nevin joined Sedgman in July 2008 in the role of Executive General Manager Business Processes. Leading the Business Processes Group, he is responsible for ensuring that Sedgman’s business processes, business plans, and performance reporting systems are aligned with the corporate strategy and fully support and enable the operations of Sedgman globally. The role includes responsibility for management of the IT group which provides systems and ITC infrastructure in Sedgman’s offices around the world.
Peter is a senior executive with 30 years’ career experience in strategic planning, business processes, IT systems and infrastructure. He has held senior management positions in both public and private sector organisations and has a background in management consulting focusing on strategic planning and systems implementations. Peter has specialised skills in cross-cultural business process change that achieves business goals and builds sustainable competitive advantage.
Peter’s previous experience includes global responsibilities in group manager roles for SKM. He has held Senior Executive roles at National Rail Corporation and has also directed a successful privately owned management consulting firm subsequent to a career of IT management in the Public Sector in NSW.
Gordon Caris
CIO
Department of Primary Industries
Gordon Caris is the Chief Information Officer for the Victorian Department of Primary Industries (DPI). DPI's core role is to design and deliver government policies and programs that enable Victoria’s primary and energy industries to sustainably maximise the wealth and wellbeing they generate by producing essential goods and services, employment, investment and even recreational opportunities.
DPI’s policy, regulation, scientific research and practice change activities draw upon data and information from a wide range of sources and the department is constantly seeking to enhance the value it derives from its significant investment in IT. Along with the corporate IT infrastructure typically found within large organisations such as government departments the DPI’s IT investments include advanced scientific computing environments, spatial modelling and visualisation technologies, virtualisation and collaboration capabilities, significant infrastructure to deliver information online and the Victorian government’s largest virtual and physical library collection.
Gordon's perspectives on maximising value via shared services arrangements include operating as both a customer and provider. Prior to joining DPI as CIO Gordon worked held senior roles within two of the shared services providers that now provide services to DPI, the Shared Services Centre (now CenITex) and Shared Business Systems. Gordon is currently leading a project to implement an internal Service Delivery Unit to provide various corporate and business services within DPI that are not already sourced from external providers.
Peter McClelland
SVP Finance & Administration
Luxotica Group
As CFAO, Peter has responsibility for shared support services - including finance, IT, strategy, legal, treasury, company secretarial, and procurement, the distribution centre and has had responsibility for HR and property for Luxottica operations in Australia, New Zealand, Singapore, Hong Kong, South Africa and China. Peter has operated as CFAO of an ASX listed company and as a subsidiary of a company listed on the New York and Milan stock exchanges. A chartered accountant, Peter began his career with KPMG, where he was an audit supervisor and consulted on risk management. He is a member of the Executive Committee of the G100 CFO group and a member of the CFO Forum group.
Sarma Rajaraman
CIO
Genworth Financial
Sarma is the CIO of Genworth Financial, Australia’s largest mortgage insurance company. He has more than 17 years experience in the financial services industry across banking, insurance, and wealth management. Previous roles include Executive and CIO positions with Holland Insurance, Tower Australia, and the National Australia Bank.
Matt Easdown
Chief Financial Officer
University of Canberra
Prior to assuming his current role as Chief Financial Officer at the University of Canberra, Matt worked in senior Finance leadership roles with leading global names like Ernst & Young, Merrill Lynch, AT Kearney and Marubeni in Australia and Japan . He has led on a number of key initiatives around global shared services implementation and transformation of Finance Operations. He brings an operational insight into the complexities of formulating and delivering these strategic change initiatives.
Puneet Chandra
Global Head and Vice President, Corporate Business Services
Wipro
A Chartered Accountant by profession, Puneet Chandra has over two decades of work experience. He has been with Wipro’s BPO division for the last nine years. His responsibilities have spanned across Transition, Operations and the development of a Centre Of Excellence for Wipro’s Global Back Office Processes. He currently manages shared services operations for global clients in the areas of FAO, HRO and Procurement & Supply Chain across multiple delivery centres based in India, USA, Philippines, Romania, Poland, Brazil and Australia.
Karyn Wilson
Corporate Services Manager
Visy Industries
Karyn Wilson has worked with VISY Industries for 5 years, and has an extensive background in managing accounts payable, credit and travel departments within large multi-national organisations. Karyn has experience in developing and improving shared service environments, with a strong focus on delivering benefits to internal and external customers, and ensuring performance transparency through the use of metrics and service level agreements. Karyn's experience also includes developing and managing various shared services models, such as centralised, decentralised and outsourced/offshore departments.
Mohit D. Sharma
Director
Mindfields
- Mohit has over 14 years of experience with Deloittes, PwC and Ernst & Young in Sydney in Strategy, Corp Finance and Risk Management solutions.
- Mohit has acquired strong experience in managing and leading process improvement, strategic change management and risk management projects within large diversified Australian and globally listed companies.
- He was part of E&Y’s Global Team at E&Y on Risk and Compliance which is brain-tank for formulating guidance on designing controls around critical processes outsource to external entities.
- He has been adviser on the risk management/governance frameworks on various M&A deals (pre and post) and outsourcing deals (pre and post).These framework are designed to mitigate and manage risk in the most efficient manner.
- He was co-researcher and key co-contributor to the pioneering KPMG global report on Financial Services Knowledge-Process Outsourcing entitled "Knowledge Process Outsourcing - unlocking top growth by outsourcing the core".
- He has served clients which includes KPMG, AMP, MLC, Citigroup, Govt of Queensland, Lihir Gold, CBA,NAB, Xstrata, Metcash, Westpac, etc.
Matt Easdown
CFO
University of Canberra
Prior to assuming his current role as Chief Financial Officer at the University of Canberra, Matt worked in senior Finance leadership roles with leading global names like Ernst & Young, Merrill Lynch, AT Kearney and Marubeni in Australia and Japan . He has led on a number of key initiatives around global shared services implementation and transformation of Finance Operations. He brings an operational insight into the complexities of formulating and delivering these strategic change initiatives.
Mark Leigh
CFO
Hudson Australia & New Zealand
Mark Leigh is the Chief Financial Officer for Hudson Australia and New Zealand. As a part of Hudson’s Australia/New Zealand executive team, he is focused specifically on driving growth, business insight and operational excellence within Hudson, as well as the normal financial reporting responsibilities for the Australia/NZ region. Mark also oversees all aspects of information technology and property for Hudson in the region.
Mark brings significant experience to Hudson gained through senior financial leadership roles at Microsoft Corporation and Qantas Airways Limited. In those roles, he undertook specific responsibility for developing and supporting growth strategies across Australia and New Zealand, and is a proven performer at a senior level with exceptional corporate experience in the region.
Niranjan Deodhar
VP
Genpact
Niranjan has over 20 years of industry experience across multiple verticals. He joined Genpact in 2006 as Quality Leader for Support Functions in India, followed by heading Hiring for India. In April 2008 he moved back to Sydney to drive new business growth for Genpact in the ANZ region. Before joining Genpact, Niranjan has worked with Siemens, PwC Consulting and IBM.
Keith Robbins
Managing Director, Asia-Pacific Practice Leader
The Hackett Group
Keith Robbins is The Hackett Group’s Asia-Pacific practice leader and is based in Sydney.
He has over 20 years of back office Business Transformation and performance improvement experience which started in the 1980’s when, as Finance Manager for Motorola in the UK, he was instrumental in driving the UK finance team to the achievement of a one day financial close, a goal that eludes many organisations today despite the significant advances in technology.
Keith’s management consulting career started in the mid 1990’s when he joined KPMG. During the twelve years which he spent at KPMG, KPMG Consulting and BearingPoint in Australia, New Zealand and Singapore, he held a number of senior positions including NZ Country Leader, South Asia Pacific Commercial Services Practice Leader and Asia Pacific CFO.
Keith joined The Hackett Group in 2008 to lead the expansion of The Hackett Group in the Asia- Pacific region where he has initially built a strong local team to deliver Hackett’s IP-led transformation approach for clients in Singapore, Australia and New Zealand.